The conversion affects all tenants who pay their rent monthly by bank transfer or direct debit.

Payment transactions must be processed throughout Europe in accordance with the regulations for SEPA credit transfers and SEPA direct debits as of 1 February 2014. With the introduction of the new payment system, the account number and the bank code will be abolished. For future payment transactions, the so-called IBAN (International Bank Account Number) and BIC (Business Identifier Code) are required. Only the IBAN number is required for transfers and direct debits after 16 February 2016. If you have given us a direct debit authorisation to collect the rent from your account, you must provide us with a SEPA direct debit mandate and give us the IBAN/BIC before 1 February 2014. We will request this information from you in writing without being asked if there is a direct debit authorization. If you always transfer your rent by bank transfer or standing order, only the bank details of the payee change. We will inform our existing tenants about IBAN and BIC by mail in advance as of 1 January 2014. All new tenants will find this information in their rental agreement.

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... and stay tuned.

Contact

You can always reach SEPTIMA by email. We’re eager to hear from you, read all of your correspondence, and try to respond quickly.

Connect

If you’re feeling social, you can follow SEPTIMA on twitter and FB or Google Plus. We use social media to connect with customers and users, link to our latest articles and products and point you to news and resources from around the Web. 

A last piece of information

We are often on the road, but always reachable. Our offices are in Leipzig and Naumburg. Our mailing addresses are Pfaffendorfer Str. 18, 04105 Leipzig, and Friedensstr. 13, 06618 Naumburg, Germany. Emailing us is faster, though.

We`ll organize it!